Workload Management Programme

Programme Description & Objectives

Managing workloads is a topic that can make some crusty managers shake their heads and give you their favorite speech about how “People just aren’t tough enough anymore”. Yet research has repeatedly revealed that managing workloads is an unexpected path to increased productivity. One of the benchmarks of a successful organization is the efficiency of its processes and workflows. The smart organizations thus always look for ways to effectively manage workloads and improve productivity. The purpose of the program is hinged on assisting executives, business owners, managers and employees better plan for, and develop strategies to proactively manage and effectively address any workload issues that arise within a workplace or business unit. The program thus aims to show participants how an effective workload management strategy helps overall productivity, reduces stress, while it simultaneously augments a healthy work-life balance. Participants will get to learn about essential aspects of workload management such as the determination of priorities, the calculation of the degree of urgency, the risk of inaction, etc. Participants will also be taken through stress management and how to effectively schedule and plan their work and deliverables. Additional topics will cover how to handle interruptions, the usage of guidelines and procedures, and the importance of clear job expectations and performance measurement. The program will finally explore the concepts of time management and task delegation.

For Whom

• Middle and Senior Managers in the Private and Public sectors
• Executives with hectic schedules
• Entrepreneurs
• Supervisors and Managers
• Team Leaders
• Project Managers
• Personal Assistants and Secretaries