Stress Management Programme

Programme Description

Stress is a normal psychological and physical reaction to the ever-increasing demands of life. An individual’s response to the demands of the world determines his or her stress level. Triggers of stress such as due bills, growing pile of papers on the desk, screaming children at home, etc. permeates the entire fabric of the average employee. It is undeniable — life is full of stress. This program is structured to view STRESS from both the medical and management points of view. It aims to ensure that delegates understand the types and sources of stress (big and small, short-term and long-term, internal and external). The first part of the program will focus solely on the medical aspect of stress and its effect on the general wellbeing of the human body – physically, mentally and physiologically. Rounding up, the facilitator would take delegates through ways and means by which they can effectively prevent, combat or manage the health-related adverse effects of stress. The second part will, on the other hand, analyze stress from the management point of view. The facilitator would delve into work and people-related causes of stress. Focus here would be on effective workload management, work structure, supervision, task delegation, conflict management/resolution, communication skills and time management.

Venues, Dates & Cost

VenuesDublinLondonDubaiEdmonton (CAN)Lagos/Abuja
DatesTBDTBDTBDTBDTBD
Cost$4,200 per participant (USD) (=N=)

For Whom

Part 1: Medical Aspects of Stress

  • W.H.O definition of stress
  • Underlying mechanism
  • Stress and your health
  • Stress and performance
  • Recognition of stress and its symptoms
  • Physical symptoms
  • Mental symptoms
  • Behavioural symptoms
  • Emotional symptoms
  • Diagnosis of personal and organizational stress and stressors
  • Long and short-term stressors and trigger situations
  • Types of stress (Acute, Chronic, Positive - Eustress, Negative - Distress/Burnout, External, Internal)
  • Causes of stress (Personal and work-related)
  • Description of common lifestyle and societal pressures that cause stress
  • Manifestations of stress: Anxiety, Tension, Fear, Phobia, etc.
  • Reaction to and Stages of stress (Alarm, Resistance, Exhaustion)
  • Effects of stress
  • Reducing negative stress and its effects
  • Diagnosis/How to detect stress
  • Standard responses to stress
  • Stress related illnesses: Cardiovascular disease, Immune system disease, Asthma, Diabetes, Hypertension, Digestive disorders, Ulcers, High Blood Pressure, Skin complaints (psoriasis), Headaches, PMS, Depression
  • Scale and measurement of stress
  • Prevention of Stress
  • Management and treatment of stress
  • Identification of specific problems and the application of appropriate treatment
  • Passive progressive relaxation techniques
  • Managing stress with exercise
  • Meditation and Yoga
  • Effective management of your support network

Part 2: Management Aspects of Stress

  • Introduction and overview of work-related stress
  • The principle of Work-Life Balance
  • Empirical evidences of Work-Life Balance
  • Models of Work-Life Balance
  • Benefits of Work-Life Balance
  • Causes of Imbalances in Work-Life
  • What causes work stress?
  • The effects of work-related stress (On individuals, On organisations)
  • Effective prevention of work-related stress
  • Workload management
  • Principles of Effective Workload Management
  • Workflow, Workload, and Work Control
  • Differentiating between Productivity, Workload, & Stress
  • Workload Management Techniques
  • Essentials of Workload Management
  • Benefits of Workload Management
  • Surviving jobs that are intrinsically stressful
  • Time management
  • Activity logs
  • To do list
  • Avoiding distractions
  • Top Five Time Management Strategies
  • Effective planning and task prioritization
  • Task delegation, supervision and follow-up
  • People and team management
  • Stakeholder management
  • Assertiveness and coping with unreasonable demands
  • Conflict management/resolution
  • Working with/caring for troubled and problematic employees
  • Effective communication and stress
  • Managing noise and distractions
  • Risk assessment and management: What you can do about it
  • Assessing risks at work
  • Essential steps in risk management
  • Resources for managing work stress
  • Change of thought (Re-framing, Positive thinking)
  • Change of behavior (Assertiveness, Get organised, Inject humor, laugh and enjoy the job)
  • Change of lifestyle (Exercise, Diet, Sleep, Family & social network)
  • Wrap-up and closure