The Middle Manager Development Programme – Creating Future Leaders

Programme description & objectives

Programme description & objectives Many middle professionals have a wealth of experience at handling day to day management issues and are now ready for even bigger challenges. This program is designed and structured to address those extra skills they need to acquire to prepare them for the next level of leadership. The programme is about exploring and mastering those skills and knowledge that will comfortably take the middle level manager to the next level of competence; i.e, from a professional to leader. Furthermore, the program will give participants a real insight into what drives individual behaviour, how to pinpoint the cultural style of your organisation and understand its inherent cultural strengths and weaknesses. In an effort to lock-in the benefits of this program, we will explore team dynamics in the context of culture, look at functional and dysfunctional behaviour and how dysfunctional behaviour can be reshaped. We will explore how easy it is for the leader to unwittingly set people up for failure and how this can be avoided. We will investigate motivation, reward and getting the best from the team. By the end of this program, participants will have learnt to make the transition from professional to leader by: - Ensuring that you have all the core skills of effective management and leadership - Understanding what drives individual behaviour and how to motivate and reward excellence - Truly understanding the culture of your organisation - Exploring team dynamics and discovering your own preferred team roles - Having a framework for implementing successful change programmes

Venues, Dates & Cost

VenuesDublinLondonDubaiEdmonton (CAN)Lagos/Abuja
DatesTBDTBDTBDTBDTBD
Cost$3,900 per participant (USD)(=N=)

For Whom

  • Those who have some experience at supervisor/professional level and are ready to take on a wider role
  • Those who want to make the transition from competent professional to inspirational leader
  • Those who need a deeper understanding of what drives individual behaviour and group dynamics
  • Those who need to hone their influencing skills to get results that matter
  • Those about to embark on leading a change programme within their organization

Snapshot of Course Content

Core Skills Required For Managing a Team

  • Delegating effectively
  • Goal Setting – S.M.A.R.T. goals
  • Performance Appraisals that work
  • Coaching and on-the-job training
  • Giving Praise effectively
  • Constructive Confrontation skills
  • Saying ‘No’ skilfully
  • Counselling for performance improvement
  • Disciplinary Process
  • Dealing with grievances
  • Discipline procedures
  • Dealing with difficult colleagues

Understanding People

  • Individual characteristics that influence behaviour
  • Personality styles and traits
  • Attitudes and behaviour
  • Perception in the workplace
  • Attributing causes to behaviour
  • Types of workplace behaviour

Organisational Culture

  • The organisational cultural web
  • Types Of organisational culture
  • Developing organisational culture
  • Managing organisational culture
  • Changing organisational culture
  • Group Think – How an unhealthy culture develops and how to prevent it
  • Signs of a healthy organisational culture
  • Effects of a healthy organisational culture

Team Dynamics

  • Group Dynamics
  • Team Roles – A Self Perception Inventory
  • Team roles and complementarities
  • Team formation and dynamics
  • Functional and dysfunctional group behaviour
  • The set up to fail syndrome
  • Inter-team relationships

Getting The Best From Your Team

  • The basic motivational process
  • Ironies of motivation
  • Managing People – ten essential behaviours
  • Motivation techniques for greater commitment & output
  • Reward systems in high performance work systems
  • How to reward and inspire your team
  • Team rewards
  • Creating energy in the team
  • Knowledge workers and the psychological contract
  • Receiving feedback and criticism
  • Helpful hints for providing feedback and criticism

Influencing Upwards In The Organization

  • The Individuals Needs Framework
  • The Six Key Weapons of Influence and how to use them
  • Constancy & Escalating Commitment
  • Reciprocation
  • Need to be like others
  • Warming to Power
  • Short supply
  • The Five Styles of Decision Makers and how to distinguish them: Charismatics, Thinkers, Controllers, Skeptics, Followers
  • Selecting strategies and dialogues for each decision making style
  • Matching Appropriate Influencing Principals to Decision Making Style
  • The Trigger Words that appeal to each Decision Making Style

Leadership That Inspires

  • The difference between Management & Leadership
  • Leadership and emotional intelligence
  • Comparing management with visionary leadership
  • Characteristics of visionary leaders
  • Communicating your vision