Effective interpersonal and communication skills are essential tools for today’s modern manager who operates in a multicultural and upwardly mobile work environment. They are essential elements for successful managers, and highly productive employees. The seminar is structured to allow delegates: - Learn how to set clear guidelines for effective communication - Consider the role of good interpersonal skills in the multi-cultural workplace - Understand different behavioural styles and to learn to modify their behaviours in order to achieve best results - To understand how to give and receive constructive feedback as a way to build better relationships - To demonstrate assertive behaviour - To make use of all of the above skills and to ensure effective teamwork - To create individual action plans for ongoing personal development - Understand communication errors and how to prevent them - The ability to develop positive interpersonal relationships through effective communication techniques
$3,900 per participant (USD) (=N=)