Creative Problem Solving & Decision Making – Using Creativity to Gain Competitive Edge

Programme description & objectives

Programme description & objectives This program is designed as a blend of tutor-led and experiential learning. It identifies the key concepts of creative thinking and problem-solving. It is structured to give the delegates a range of versatile and effective techniques, backed up by well-researched course materials. This course would be an eye-opener for delegates seeking new answers to old problems, and for those in search of first-time solutions to major new problems. The program would essentially enable the following: - An understanding of different types of problems and how to differentiate between them - A clear and systematic approach to problem-solving and decision making - A range of proven models to identify the causes, and diagnose the key aspects of a problem - An opportunity to practice a logical problem-solving technique during the training - The analysis of problems such that appropriate problem-solving techniques may be applied - Recognition of the importance of dealing with the cause of a problem, rather than just dealing with the effect - Learning how to generate alternative solutions, using creative thinking and brainstorming - Learning the different stages of the decision making processes and understanding the importance of each stage in ensuring that effective decisions are made - Encourage delegates to apply the problem solving and decision-making model to the workplace

Venues, Dates & Cost

VenuesDublinLondonDubaiEdmonton (CAN)Lagos/Abuja
DatesTBDTBDTBDTBDTBD
Cost$3,900 per participant (USD)(=N=)

For Whom

  • Project Directors and Managers in government parastatals
  • Senior Managers/Heads of departments
  • Project Managers/supervisors
  • Finance Managers/supervisors
  • Relevant stakeholders and staff responsible for the development of new ideas, systems, problem-solving, and implementing key decisions.

Snapshot of Course Content

Snapshot of Course Content

  • The power of positive thinking
  • Winner & Loser behavior
  • “Owning” the problem
  • Problem-solving & decision-making process
  • Categorising the problem
  • Convergent & Divergent problems
  • Problem-solving techniques
  • Benefits of using systematic problem-solving techniques
  • Defining the problem
  • Looking at the root causes of the problem
  • The fishbone diagram
  • Review of problem-solving techniques
  • Creative thinking & decision making
  • Brainstorming
  • Analytical & creative thinking
  • Lateral thinking
  • “Idea Spurring” questions
  • Criteria for decision making
  • Problem-solving & decision making exercise
  • A “Six Step” problem-solving method
  • Putting it into practice