Fundamentals of Operations and Supply Chain Management
Programme description & objectives
This course serves as an introduction to the management of many practical issues, specifically the production of goods and services in supply chains. It delineates and defines the pertinent operations and functions as an essential knowledge foundation and places them in context with various areas of logistics and supply chain management. This course will provide participants with the knowledge and foundations of operations and supply chain management functions. Participants will understand how to represent top management’s interests on the shop floor, and will know how to translate such initiatives as strategic planning, sales and operations planning, and new product introduction into achievable, operational plans.
Supply Chain Continuous Improvement Initiatives
Program description & objectives
In the quest to cut expenses, operate more efficiently, become more agile, adaptable and aligned to prevailing market conditions, companies have had to push the concept of continuous improvement initiatives to the front burner.
During this training, value-adding job and process owners are taught the primary keys to setting up and implementing a successful continuous improvement approach. One of the major keys is to eliminate waste on a continuous basis, while also accelerating the time spent in planning, designing, shipping and other areas that complete the chain.
Strategic Procurement Management
Programme description & objectives
The purchasing profession has been treated as an afterthought in companies for far too long. Leveraged properly, the strategic procurement management functions of an organization can result not only in inproved cost savings, but also innovation in product design, kan-ban practices, supply-on-location deliveries, which can all result in improved quality, reduced lead times, and an ever-improving bottom-line.
In view of the above, this program is structured to explore and exploit initiatives that are targeted to assisting organizations increase their competitiveness by reducing throughput time, reducing lead times, increasing capacity, reducing costs, increasing flexibility, reducing inventory, and increasing quality, through the selection and implementation of the right purchasing and outsourcing strategies.
Managing the Negotiation Process
Programme description & objectives
This program is designed to explore the ‘how’ and the ‘why’ of negotiation. It will provide the participants with an understanding of the dynamics of an agreement reaching process – specifically aimed at enabling relevant process and job owners to manage negotiation activities across a wide range of contexts. The session will be as contemporary as possible and will draw on research findings, theoretical frameworks and practical experience to develop a strategic approach to negotiation. One of the central themes will be an examination of the real nature of cooperation in negotiation; another will be the importance of creating a negotiating ‘script’ to guide the process through to an agreement.
Fundamentals of Sales and Operations Planning (S&OP) – The fusion of departments into executional alignment
Programme description & objectives
The development and evolution of S&OP started in a variety of companies, including those that make consumer goods and industrial products. Today it is being applied successfully in capital goods, chemicals, consumer goods, construction equipment, electronics, food and beverage, medical products and equipment, and pharmaceuticals – in fact nearly every manufacturing environment that we can think of. The program is designed to give insights into the following:
Supply Chain Risk Management – Minimising Risk Exposure in Supply Chain
Programme description & objectives
This program is designed to take a global view of the service and product transformation processes in its delivery. It would consider the now-practiced concepts of outsourcing capabilities for tasks that were not considered core competencies by firms. This shift in the business paradigm has led to increased reliance on efficient supply chain networks – both with respect to the flow of products, services and the corollary flow of information. These trends on the other hand might greatly expose organizations to huge risks if the whole process is not well-managed.
Strategic Resource Planning and Management
Programme description & objectives
Research has shown that some of the most successful business managers are also effective resource managers. Resource here would be viewed, not only from the perspective of finance, but also from the perspective of machine, materials, and human resources. Whilst these resources are in constant contention for priority and superiority in a world that they are all limited, the ability to effectively manage them successfully is considered a core competency that is required of managers who want to grow and advance.
Global Supply Chain, Logistics and Distribution Management
Programme description & objectives
Logistics and distribution management is a critical company function. Professionals in this field play a key role in fulfilling customer demands, ordering and managing inventory, controlling inbound and outbound shipments, reducing costs, saving time, and meeting company objectives. This program will not only demonstrate how to create and operate a logistics function, but it will also show how to achieve success through a combination of strategies and tactics.
All elements of distribution and logistics management will be covered, including physical distribution, warehouse selection, material handling, packaging, order fulfillment, customer service, inventory management, receiving, production stores, and returned goods. The program will also address key technology issues such as Enterprise Resource Planning (ERP), Bar Coding, Electronic Data Interchange (EDI), Electronic Commerce (e-commerce), and Distribution Resource Planning (DRP).