Developing Core Skills for Administrators & Secretaries: Better Memory, Reading, Communication, & Thinking Skills
Programme description & objectives
This Program aims to help participants raise efficiency levels and develop skills that will help build life changing and successful careers. Participants to this program will learn essential tools for personal development in five key areas:
- Personal Effectiveness (business reading, mind maps, and memory skills)
- Interpersonal Communications (overcome barriers and handle difficult situations)
- Contributing to team (better meetings, thinking and working in groups)
- Self-discipline & Emotional Control (how to be heard, listening, & self-esteem)
- Results-oriented Time Management (take control of your inbox and learn to deal with time-stealers)
Participants will further learn to develop core skills needed to boost and improve confidence and ability to work on your own or as part of a multi-disciplinary project team.
Conference for Executive Secretaries & Personal Assistants
Conference Introduction
Chrome Consulting Associates is proud to roll out its annual conference for Executive Secretaries and Personal Assistants. Executive/Senior Secretaries and Personal Assistants hold key positions of influence in organizations. Moreover, they form a powerful partnership with the senior management teams in both the private and public sectors. Success in their roles has a direct effect and immediate impact on the success of executive operations. The Senior Secretary/Personal Assistant who understands the roles and pressures of management and even thinks like the team will achieve improved performance, outstanding results, and respect from superiors and the executive team.This conference seeks to supplement the current set of capabilities and competencies by:
Finance and Accounting for Office Administrators & Secretaries
Program description & objectives
This programme provides an introduction to finance and accounting for those who have no prior knowledge of this business area. It is designed to train the participants to support operational and financial processes. Participants attending this course will gain a clear understanding of the essential terminology of finance and accounting. They will also learn the principles and techniques of accounting systems through practical examples and exercises. The overall aim of the programme is to ensure that those who attend will be able to perform more effectively and efficiently within the workplace at the end of the program, participants will be able to:
Professional Skills for Administrators & Secretaries
Program description & objectives
This practical and highly popular workshop rapidly develops the key skills and knowledge that enables new and developing office professionals to maximise their contribution in the workplace. The program is geared towards showing delegates how to plan and organise efficiently, develop confident communication skills and proactively contribute to the successful achievement of the organisation’s goals.
Advanced Office Management, Effective Record Keeping & Administrative Skills
Program description & objectives
To excel as an Office Manager, Administrator or Secretary you need to perfect your interpersonal and behavioral skills, to ensure you stay in control and on top of every one of your responsibilities. In this programme you will learn how to:
- Prioritise your daily responsibilities to achieve maximim output
- Streamline your work practices and office environment
- Communicate effectively and assertively at all levels
- Understand yourself and others thereby improving interactions and relationships
- Use techniques to help you think creatively, solve problems, plan, and make decisions
The Senior Secretary Development Programme
Program description & objectives
The Senior Secretary holds a key position of influence and a powerful partnership with the senior management team. Success in this role has a direct effect on the success of executive operations. The Senior Secretary who understands the role and pressures of management and even thinks like the team will achieve improved performance, outstanding results, and respect from superiors and the executive team. Attendance on this program will expose participants to a variety of personal and organizational development skills, knowledge and competencies designed to improve the effectiveness of individuals in the workplace and their working relationships with colleagues and clients.